Purchasing myPractice - Company Information - Refund Policy - EULA
myPractice Software is a Trading Name of iResolveIT Ltd (NZ Company : 1610657 ABN: 56 592 055 850)
Transactions will be billed in New Zealand dollars (NZD or a Bank of New Zealand approved foreign currency. (e.g. AUD, USD, GBP)
Refund Policy:
myPractice Solo Edition License - myPractice Network Server License - myPractice Network Client License - Bulk Licenses:
myPractice offers all users a 30 day unlimited trial on the products listed above. Customers are encouraged not to make a Purchase unless completely satisfied with the product.
Refunds will be made within 7 days of License Purchase as long as the all copies of the program are deactivated via the Help > Deactivate License option in myPractice and a request for Refund is made to sales@mypractice.net.au within that 7 day period.
myPractice Software Assurance:
Refunds/Cancellations will be accepted up to 7 days after Purchase. The Customer must make a request for Refund to sales@mypractice.net.au within that 7 day period.
Delivery of Purchases:
myPractice Solo Edition License - myPractice Network Server License - myPractice Network Client License:
The latest versions of all products purchased are available for download from our website immediately. License Keys are generated for all purchases and sent to the Customers registered email address within 24hours of purchase (usually within 4hrs).
If you have not received your License Key within 24hrs, please check your Spam folder first before contacting sales@mypractice.net.au
myPractice Software Assurance:
Software Assurance purchases are confirmed via an email from sales@mypractice.net.au which states your new Software Assurance expiry date.
This email is sent to the Customers registered email address within 24hours of purchase (usually within 4hrs). If you have not received your confirmation within 24hrs, please check your Spam folder first before contacting sales@mypractice.net.au
iResolveIT Ltd
Registered Business Address:
1011 River Rd
Queenwood
Hamilton 3210
New Zealand
Email: admin@iresolveit.co.nz
