myPractice February 2011 Newsletter - Version 3 Released
February 2011 Newsletter
In This Issue:
myPractice Version 3 Released
Windows Updates
Retrial myPractice Version 3
Renew Your Software Assurance to Update to Version 3
New QLD Phone Number
SMS Global Support
Josh Joins myPractice
Tips 'n' tricks
myPractice Version 3 Released
We are very pleased to announce that myPractice Version 3 is now available for download from our website. myPractice Version 3 includes new features such as Secure Messaging (via Argus, ReferralNet and Medical Objects), a Waiting List, Practitioner Scheduling, a redesigned Letter Editor, new "Ribbon" interface and much more. For more details on the features and fixes of myPractice Version 3 please click here.
Those of you with current Software Assurance who have yet to update to Version 3 of myPractice should read the following carefully:
For Solo Users - This update can be run at any time, simply click here to download and run the following file to upgrade. Please ensure myPractice is closed prior to upgrading.
For Network Users - All computers must be connected to the server and any computers which synchronise should have a full sync performed prior to upgrade. Please ensure myPractice is closed prior to upgrading once all computers have been synchronised. Click here to download the installation file. This file must be run firstly on the Server computer before commencing the upgrade on your client computers. If you feel you need assistance with this please book in a time with us to help you with the update.
For myPractice Live Users - Contact Us to arrange a time to upgrade.
NB for ALL Updates - Windows Updates should be applied prior to installing myPractice Version 3.
Windows Updates
We encourage all customers to keep their computers up-to-date. Keeping Windows up to date ensures you receive the latest security patches and helps with keeping your computer stable and efficient. Windows Updates can be applied Automatically or when you choose. For more information or to learn how to turn on Automatic Updates within Windows please click here to read the following Microsoft Article.
Re-trial myPractice Version 3
Still haven't made a decision on purchasing myPractice? We believe that myPractice Version 3 is our best release yet and encourage you to re-trial myPractice to see these new features for yourself. If you still have myPractice installed you can follow the steps above to upgrade your trial version of myPractice. If your trial has ended please contact us to arrange a Trial Extension prior to upgrading. For a trial extension please send an email to support@mypractice.net.au or call us on 02 8011 4982 in Sydney, 03 9016 4312 in Melbourne or 07 3102 3403 in Brisbane.
Renew Your Software Assurance
myPractice Software Assurance is available for $200 per license per year. Renew your Software Assurance now to be eligible for the latest update as well as all email, phone and remote support. You can renew your Software Assurance by visiting our Online Store here or call us on 02 8011 4982.
New QLD Number
We are phasing out our current QLD Phone number, please update your contacts with our new phone number - 07 3102 3403.
SMS Global Support
Recently SMS Global suffered some technical issues which resulted in the sending of SMS reminders from myPractice to be unavailable for a few hours. myPractice does not provide the SMS sending service but simply provides the ability to link with SMS Global so SMS Reminders can be sent. SMS Global have advised us that the best way for you to receive any notifications in regards to outages, upgrades or planned maintenance is for you to send an email to support@smsglobal.com and register yourself on their mailing list.
Josh Joins myPractice
The myPractice family is expanding - We'd like to welcome Josh who will be helping Mel with customer questions and support issues. Josh will have the 'L plates' on for the next couple of weeks while we fill his head with everything about myPractice. Please give him a hearty welcome should you meet him on the phone or online.
myPractice Tips and Tricks
Tip 1. Go to Date - Navigate quickly and easily to a new date within the appointment book by clicking on the appointment book and then pressing Ctrl + G. This will display the "Go to Date" screen, select the date to be taken to that date within the appointment book.
Tip 2. Snippets - Snippets are a new feature within Version 3 of myPractice. Snippets are like Auto Text within MS Word and allow you to enter sentences or blocks of text for later use throughout the program. To Enter a New Snippet, go to System > Data Maintenance > Snippets and give your Snippet a name and type in the text you wish to save.
To use the Snippet within either the Client Details/Consultation notes area or within Letters, right click in the field, select Snippet and select the "Keyword" for your Snippet to insert the saved body of text.
That's all from us, stay tuned for our next newsletter.
From the myPractice Team
